Public Function accept_subcase(ByVal subcase_id As String, _
ByVal accept_date As String, _
ByVal wipbin As String, _
ByVal user_name As String, _
ByVal gen_time_bombs As Boolean) As Integer
Description
This API causes the specified subcase to be accepted from a dispatched queue. The subcase must be currently
dispatched to a queue. The date/time of the accept, the WIPBin to place the subcase in, and the user
performing the accept can be specified. The API can also generate a time bomb (for business rule notification),
or not.
Parameters
Parameter Name Required? Description
subcase_id Yes The subcase to accept
accept_date No When was the subcase accepted. If this parameter is left blank,
the subcase is accepted at the current time
wipbin No The WIPBin to place the subcase in (for the user who accepted
the subcase). If left blank, the subcase is placed in the user's
default WIPBin
user_name No The user who accepted the subcase. If left blank, the current user
performs the accept.
gen_time_bombs Yes Should a time_bomb be generated (for notifications/business rules)
Returns
Value Meaning
0 No errors
-1 Cannot find the specified subcase
-2 Subcase is not currently in a queue
-3 Specified user is not a member of the queue
-4 The specified WIPBIN is not valid for the user
-5 Could not find gbst_elm string for ACCEPT
· Accept Subcase number '10-1' right now for the current user, place in the default WIPBin, and generate
a time bomb.
JavaScript:
var ret_int = fccs.accept_subcase("10-1", "", "", "", true);
Visual Basic:
Dim ret_int As Integer
ret_int = fccs.accept_subcase("10-1", "", "", "", True)
· Accept subcase number '2-3' at 10PM on November 23rd of 1997 by marty, and place the subcase in marty's WIPBin named 'Urgent'. Don't generate a time bomb
JavaScript:
var ret_int = fccs.accept_subcase("2-3", "11/23/97 22:00:00", "Urgent",
"marty", false);
Visual Basic:
Dim ret_int As Integer
ret_int = fccs.accept_subcase("2-3", "11/23/97 22:00:00", "Urgent", _
"marty", False)